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KZ Wood FloorsKZ Wood Floors logo - Premium hardwood flooring in Charlotte and surrounding areas

Accessibility Statement

Last updated: February 2, 2026

KZ Wood Floors is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for everyone and apply the relevant accessibility standards.

Our Commitment

We believe that all customers, regardless of ability, should be able to access information about our services and contact us easily. We are committed to:

  • Making our website accessible to people with disabilities
  • Following Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards
  • Continuously improving the accessibility of our digital content
  • Training our team on accessibility best practices

Accessibility Features

Our website includes the following accessibility features:

Navigation and Structure

  • Consistent navigation across all pages
  • Clear heading hierarchy for easy navigation
  • Skip-to-content links for keyboard users
  • Descriptive page titles and breadcrumb navigation
  • Logical tab order throughout the site

Visual Design

  • Sufficient color contrast ratios between text and backgrounds
  • Text that can be resized without loss of functionality
  • No content that relies solely on color to convey information
  • Responsive design that works across different screen sizes

Images and Media

  • Alternative text descriptions for meaningful images
  • Decorative images marked appropriately
  • Video content with text alternatives where applicable

Forms and Interactions

  • Clear labels for all form fields
  • Error messages that identify and explain issues
  • Sufficient time to complete forms
  • Keyboard-accessible interactive elements

Third-Party Content

Our website uses some third-party services that we do not directly control:

  • Calendly - for booking appointments. Calendly maintains their own accessibility standards and documentation.

While we choose third-party services with accessibility in mind, we cannot guarantee they meet all accessibility standards. If you have difficulty using any third-party feature on our site, please contact us directly and we will assist you.

Known Limitations

We are aware of the following limitations and are working to address them:

  • Some older PDF documents may not be fully accessible. Please contact us if you need information from a PDF in an alternative format.
  • Embedded third-party booking tools may have their own accessibility considerations.

Alternative Ways to Reach Us

If you have difficulty using any part of our website, we are happy to help you through alternative means:

  • Phone: 720-210-4651 - Call us to discuss your flooring needs, request information, or schedule an estimate
  • Email: info@kzwoodfloors.com - Send us your questions and we will respond promptly

We are committed to providing the same level of service to all customers, regardless of how you choose to contact us.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please let us know:

We try to respond to accessibility feedback within 3 business days.

Continuous Improvement

We view accessibility as an ongoing effort rather than a one-time fix. We regularly review our website and make improvements based on:

  • User feedback and reported issues
  • Periodic accessibility audits
  • Updates to accessibility standards and best practices
  • New content and features added to the site