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The classic choice. 3/4" thick solid wood that can be refinished many times over its lifetime. Best for main floors in homes with stable humidity. Species include oak, maple, hickory, walnut, and more.
Real wood top layer over stable plywood core. Better for basements, over concrete, and in areas with humidity swings. Looks identical to solid hardwood. Some types can be refinished.
Boards 5" or wider create a modern, open look. Fewer seams mean bolder grain patterns. Very popular in Ballantyne, South Charlotte, and renovated homes throughout the metro.
Herringbone. Chevron. Borders and medallions. If you can envision it, we can install it. Custom patterns take more time but create showstopping floors.
Different species offer different looks, durability, and character.
Red Oak
Classic, durable, takes stain well. The most popular choice in American homes.
White Oak
Slightly harder than red oak, tighter grain. Currently very trendy.
Hickory
Extremely hard and durable. Strong grain variation. Great for active households.
Maple
Light, smooth, contemporary look. Harder than oak.
Walnut
Rich, dark brown. Softer than oak but stunning. Premium option.
Select/Clear
Minimal color variation and grain character. Clean, uniform look.
#1 Common
Some color variation and small knots. More natural character.
#2 Common
More knots and color variation. Rustic, character-filled.
No grade is "better" - it depends on the look you want.
Two paths to the same end. The right one depends on your home, your timeline, and the look you want.
Wood arrives sanded, stained, and factory-finished with cured aluminum oxide urethane. We just install it.
Strengths
Trade-offs
Best forBusy families, quick turnaround projects, basements/lower levels where finish durability matters most
Raw unfinished wood is installed first, then sanded, stained, and finished in your home — same as a refinish on new wood.
Strengths
Trade-offs
Best forHeritage Charlotte homes (Myers Park, Dilworth, Eastover) where matching original 1920s-1950s heart pine or red oak look matters; open-concept main floors where you'll see hundreds of board edges
Proper installation is about preparation, precision, and patience. Here's how we do it.
We visit your home, take precise measurements (including waste calculations — typically 7-10% extra material for cuts and grain matching), discuss your vision, and help you understand your options. We'll talk about wood species, board widths, patterns, finish choices, and what genuinely fits your space and the way you live in it.
A floor is only as good as what's underneath it. We pull back baseboards or transitions if needed, check the subfloor for flatness (NWFA spec is 3/16" deviation over 10 feet, 1/8" over 6 feet), and test moisture content. For concrete, we use a calcium chloride test or RH meter — over-spec moisture means we install a vapor barrier or wait until it dries down.
Whatever the subfloor inspection turned up, we fix before wood goes down. High spots get sanded, low spots get filled with leveling compound, squeaks get screwed down, loose boards get re-secured. Skipping this step is the #1 cause of problems we see on installations done by other contractors — squeaks and bounces are usually subfloor issues, not wood issues.
Wood needs to balance with your home's humidity before installation. Charlotte's swing from dry winter air (~30% RH indoors with heat running) to humid summer (~55-60% RH) makes this critical. We schedule delivery 3-5 days ahead and stack the wood in the install space — not the garage — so it equilibrates with the conditions it'll actually live in.
Before a single nail goes in, we plan board direction, starting wall, and racking pattern. Boards typically run perpendicular to floor joists for structural reasons, but on open-plan layouts the visual sight-line matters too. We pull from multiple boxes simultaneously so color and grain blend naturally instead of clumping.
For solid hardwood: 1-3/4" or 2" cleats spaced 6-8" apart along the tongue, blind-nailed at a 45° angle. For engineered: nail-down, glue-down, or floating depending on subfloor. Each board is racked, fit-checked, then secured. Expansion gap of 3/4" stays around the perimeter (covered by baseboards) — without it, summer humidity will buckle the floor.
If you've chosen site-finished hardwood, we now run the full sanding sequence (36 → 60 → 80 → 100 grit) followed by stain (optional) and 2-3 coats of polyurethane — same process as a refinish, but applied to brand-new wood. The advantage of site-finishing is a perfectly flat surface with no factory bevels, and a finish that runs continuously across every seam.
Thresholds at doorways, reducers between hardwood and tile or carpet, baseboards reinstalled or replaced, quarter-round if you prefer it over baseboards. Final walk-through with you to make sure every transition looks right and every board is solid underfoot.
Neither is universally better. Prefinished wins on speed, factory durability, and a clean install. Site-finished wins on a flat seamless surface, custom color options, and easier touch-ups years from now. For Charlotte's older neighborhoods (Myers Park, Dilworth, Eastover) we usually lean site-finished to match the original character. For newer homes in Ballantyne or Huntersville, prefinished is often the right call. We'll talk through the trade-offs during the estimate.
Solid hardwood is 3/4" thick all the way through and can be refinished 5-7 times over its life. Engineered is a real-wood top layer (typically 2-4mm) over a plywood or HDF core, and is more dimensionally stable in humidity swings. For above-grade rooms in stable-humidity homes, solid is the traditional choice. For basements, over concrete slabs, in homes with big seasonal humidity swings, or anywhere a vapor barrier matters, engineered is the better fit. Both can look identical when finished.
Depends on size, pattern, and finish choice. Prefinished install on a 1,000 sq ft area typically takes 2-3 days. Site-finished on the same area takes 4-7 days because we sand and apply finish coats after install. Custom patterns (herringbone, chevron, borders) add 30-50% to the timeline. We give you a specific schedule during the estimate.
Most existing flooring needs to come up. Carpet, vinyl, and laminate are removed and disposed of. Tile usually has to be removed too — installing over tile leaves a hollow feeling and creates height transitions to other rooms. In rare cases (sound subfloor, low-profile underlayment) we can install over existing hardwood, but a fresh subfloor inspection always wins long-term. We'll assess yours specifically.
Wood expands when humid and contracts when dry. Charlotte's indoor humidity swings from ~30% in winter (with heat running) to ~55-60% in summer. If we install wood that hasn't acclimated to your home, it'll either gap in winter or buckle in summer. We acclimate wood for 3-5 days in the actual install space — not the garage — and we leave a 3/4" expansion gap around the perimeter (covered by baseboards) so the floor has room to breathe across seasons.
Not usually. Installation is less disruptive than refinishing. Expect noise during the install phase (saws, nailers) and dust during sanding (if site-finished). You can usually live in other parts of the home. For whole-house projects, some clients choose to spend 1-2 nights elsewhere during the heaviest work — we'll give you a clear day-by-day schedule so you can plan.
Let's talk about what you're envisioning. We'll help you understand your options and give you a clear, detailed quote.