KZ Wood Floors LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

Information You Provide

When you contact us or request an estimate, we may collect the following information:

Name - to address you personally
Email address - to respond to your inquiry
Phone number - to call you about your project
Service address - to provide estimates and services
Project details - information about your flooring needs

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

Browser type and version
Operating system
Pages visited and time spent
Referring website
General geographic location (city/region level)

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide estimates
Schedule and perform flooring services
Send appointment reminders and follow-up communications
Improve our website and services
Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Third-Party Services

We use the following third-party services to operate our website and business:

Calendly

We use Calendly for appointment scheduling. When you book an estimate through our website, Calendly processes your scheduling information according to their Privacy Policy.

Email Services

We use email service providers to send communications. These providers process your email address and message content to deliver our emails.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

Contact form submissions: Up to 3 years after last contact
Customer records: As required by law for business and tax purposes
Website analytics: Typically aggregated and anonymized after 26 months

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@kzwoodfloors.com
Phone: 720-210-4651
Contact Form: kzwoodfloors.com/contact